Frequently Asked Questions (FAQ)

Last Updated: 30 July 2026

Welcome to our Frequently Asked Questions page. Here you'll find answers to the most common questions about ordering, payments, shipping, returns, refunds, warranty, protection plans and your account.


Browse products, add them to your cart, proceed to checkout, select your delivery address, choose your payment method and confirm your order.

Yes. You need to sign in or create an account before placing an order so you can track your purchases, download invoices, manage returns and access warranty services.

We may accept UPI, Debit Cards, Credit Cards, Net Banking, Wallets and Cash on Delivery (COD), wherever available.

Go to My Orders, open your order details and click the Track Shipment button whenever tracking information is available.

Orders may be cancelled before they are shipped, subject to our Cancellation Policy .
Hrishav Infotech

Frequently Asked Questions (FAQ)

Last Updated: 30 July 2026

Welcome to our Frequently Asked Questions page. Here you'll find answers to the most common questions about ordering, payments, shipping, returns, refunds, warranty, protection plans and your account.


Browse products, add them to your cart, proceed to checkout, select your delivery address, choose your payment method and confirm your order.

Yes. You need to sign in or create an account before placing an order so you can track your purchases, download invoices, manage returns and access warranty services.

We may accept UPI, Debit Cards, Credit Cards, Net Banking, Wallets and Cash on Delivery (COD), wherever available.

Go to My Orders, open your order details and click the Track Shipment button whenever tracking information is available.

Orders may be cancelled before they are shipped, subject to our Cancellation Policy .

You may request a delivery address change before your order is shipped. Once the order has been dispatched, the delivery address generally cannot be modified. Please refer to our Shipping Policy for more information.

Your order may pass through the following stages: Order Placed, Processing, Shipped, Out for Delivery and Delivered. You can check the latest status anytime from the My Orders section.

Eligible purchases may earn Reward Points under our Reward Program. Accumulated points can be redeemed during checkout, subject to the applicable terms and conditions.

You can contact us via email, phone or through our Contact Us page. Our support team will be happy to assist you with orders, returns, refunds, warranty claims and general enquiries.

If you wish to permanently delete your account, please contact our Customer Support. To learn how we collect, use and protect your personal information, please read our Privacy Policy .

You can read our complete Terms & Conditions to understand the rules governing the use of our website, orders, payments and services.

Still Need Help?

If you couldn't find the answer you were looking for, please feel free to contact our Customer Support team.