Privacy Policy
Last Updated: 30 July 2026
Welcome to Hrishav Infotech. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect and disclose your personal information when you use our website, mobile application and related services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- City
- State
- Pincode
- Country
Account Information
- Username
- Encrypted Password
- Account Preferences
- Login History
Order Information
- Purchased Products
- Order History
- Invoices
- Payment Method
- Reward Points
- Protection Plan Purchases
Technical Information
- IP Address
- Browser Type
- Operating System
- Device Information
- Cookies
- Session Information
Location Information
If you allow location access, we may collect:
- GPS Location
- Latitude & Longitude
- Delivery Location
- Service Location
2. How We Use Your Information
We use your information for the following purposes:
- Processing Orders
- Delivering Products
- Providing Customer Support
- Managing Service Requests
- Activating Protection Plans
- Warranty Registration
- Payment Verification
- Reward Points Management
- Fraud Prevention
- Website Security
- Improving User Experience
- Sending Important Notifications
3. Payment Information
We do not store your debit card, credit card, UPI PIN, CVV, internet banking credentials or any sensitive payment information.
All online payments are processed securely through trusted payment gateway providers. We only receive the payment status and transaction reference required to complete your order.
4. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Keep you signed in
- Remember your preferences
- Maintain your shopping cart
- Improve website performance
- Analyse website traffic
- Provide a better user experience
You may disable cookies from your browser settings. However, certain features of the website may not function properly.
5. Sharing of Information
We respect your privacy and do not sell, rent or trade your personal information.
Your information may be shared only with:
- Payment Gateway Providers
- Courier & Delivery Partners
- Authorized Service Technicians
- Government Authorities when required by law
- Business Partners involved in order fulfilment
6. Data Security
We implement industry-standard security measures to protect your personal information.
- SSL Encryption
- Secure User Authentication
- Encrypted Password Storage
- Role Based Access Control
- Secure Database Servers
- Regular Security Monitoring
Although we strive to use commercially acceptable methods to protect your information, no internet transmission or electronic storage method is completely secure.
7. User Responsibilities
Users are responsible for maintaining the confidentiality of their account credentials.
- Keep your password confidential.
- Use a strong password.
- Do not share OTPs with anyone.
- Report unauthorized account access immediately.
- Always log out when using shared devices.
8. Third-Party Services
Our website may contain links to third-party websites, applications or services.
We are not responsible for the privacy practices, security or content of those third-party websites. Users should review the privacy policies of those websites before sharing personal information.
9. Children's Privacy
Our services are intended for users who are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.
10. Data Retention
We retain your information only for as long as necessary to:
- Process and fulfil your orders.
- Provide warranty and protection plan services.
- Maintain order history.
- Comply with legal and tax obligations.
- Resolve disputes and prevent fraud.
- Improve our products and services.
11. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information.
- Update or correct inaccurate information.
- Request deletion of your account.
- Withdraw marketing communications.
- Request information regarding your stored data.
To exercise these rights, please contact our customer support team.
12. Protection Plans & Warranty
Protection Plans, Extended Warranty and other after-sales services are governed by their respective Terms & Conditions. Coverage, exclusions, claim procedures and validity periods are explained on the respective Protection Plan pages.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or business practices.
Any updates will be published on this page along with the revised "Last Updated" date.
14. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy, please contact us.
Email: info@hrishavinfotech.com
Phone: +91-6290485244
Website: www.hrishavinfotech.com
This Privacy Policy is effective from the date it is published on our website. By continuing to use our services, you acknowledge that you have read and understood this Privacy Policy.