Shipping Policy

Last Updated: 30 July 2026

Thank you for shopping with Hrishav Infotech. This Shipping Policy explains how we process, pack and deliver your orders. Please read this policy carefully before placing an order.


1. Shipping Coverage

We currently deliver products to most serviceable locations across India.

Delivery availability depends on your PIN Code and courier partner serviceability.

Certain remote or restricted locations may not be eligible for delivery.


2. Order Processing

Orders are generally processed after successful payment confirmation or order verification in case of Cash on Delivery (COD).

  • Orders are usually processed within 1–2 business days.
  • Orders placed on Sundays or public holidays may be processed on the next business day.
  • High-demand products may require additional processing time.

3. Estimated Delivery Time

Estimated delivery timelines may vary depending on your delivery location and courier partner.

Location Estimated Delivery
Metro Cities 2–5 Business Days
Other Cities 3–7 Business Days
Remote Areas 5–10 Business Days

The above delivery timelines are estimates and may vary due to weather conditions, courier delays or unforeseen circumstances.


4. Shipping Charges

Shipping charges, if applicable, are calculated during checkout based on the delivery location, order value, weight and promotional offers.

  • Shipping charges are displayed before order confirmation.
  • Eligible orders may qualify for Free Shipping.
  • Shipping charges are non-refundable unless the order is cancelled by us.

5. Delivery Attempts

Our courier partners generally make multiple delivery attempts before returning the shipment.

  • Please ensure someone is available to receive the package.
  • If delivery fails repeatedly, the order may be returned to us.
  • Additional shipping charges may apply for re-dispatch, where applicable.

6. Order Tracking

Once your order is shipped, you will receive shipping confirmation along with tracking details (where available).

You can also track your shipment by visiting the My Orders section after logging into your account.


7. Delayed Deliveries

Although we strive to deliver every order within the estimated timeframe, delays may occur due to circumstances beyond our control.

Common reasons include:

  • Bad weather conditions.
  • Natural disasters.
  • Government restrictions.
  • Courier operational delays.
  • Remote delivery locations.
  • Unexpected logistics issues.

We appreciate your patience and will make reasonable efforts to keep you updated regarding significant delivery delays.


8. Delivery Address

Customers are responsible for providing accurate shipping information.

  • Incorrect or incomplete addresses may delay delivery.
  • Additional charges may apply for address correction or re-shipping.
  • Please verify your shipping details before placing an order.

9. Partial Shipments

If your order contains multiple products, they may be shipped separately depending on stock availability or warehouse location.

You will not be charged additional shipping fees for authorized partial shipments unless otherwise stated during checkout.


10. Damaged, Lost or Missing Shipments

If your package arrives damaged, appears tampered with or any item is missing, please contact our Customer Support as soon as possible.

  • Report damaged or missing items within 48 hours of delivery.
  • Keep the original packaging for verification.
  • Photographs of the package may be required.
  • Claims are subject to verification.

If a shipment is confirmed lost during transit, we will arrange a replacement or refund in accordance with our Refund Policy.


11. Force Majeure

We shall not be held responsible for delays or failure to deliver orders due to events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Earthquakes
  • Fire
  • Pandemics
  • Government restrictions
  • War or civil unrest
  • Transportation disruptions
  • Courier partner operational issues

12. Changes to this Shipping Policy

Hrishav Infotech reserves the right to update or modify this Shipping Policy at any time without prior notice.

Any changes will become effective immediately after they are published on this page.


13. Contact Us

If you have any questions regarding this Shipping Policy or your shipment, please contact us.


By placing an order through our website, you acknowledge that you have read, understood and agreed to this Shipping Policy.

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