Terms & Conditions

Last Updated: 30 July 2026

Welcome to Hrishav Infotech. These Terms & Conditions govern your use of our website, mobile application, products and services. By accessing or using our website, creating an account, placing an order or requesting a service, you agree to comply with these Terms & Conditions.

If you do not agree with any part of these Terms, please discontinue using our services immediately.


1. Acceptance of Terms

By using this website you acknowledge that you have read, understood and accepted these Terms & Conditions along with our Privacy Policy, Return Policy, Refund Policy and other applicable policies.


2. Eligibility

To use our services, you must:

  • Be at least 18 years of age or use the website under parental supervision.
  • Provide accurate and complete registration information.
  • Use the website only for lawful purposes.
  • Not impersonate any individual or organization.

3. User Account

You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out using your account.

Please notify us immediately if you suspect unauthorized access to your account.


4. Website Usage

While using our website, you agree that you will not:

  • Provide false or misleading information.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Interfere with the operation of the website.
  • Copy, reproduce or distribute website content without written permission.
  • Use automated tools, bots or scripts to misuse our services.

5. Product & Service Information

We make every effort to ensure that product descriptions, specifications, images, pricing and service details are accurate. However, typographical errors, technical inaccuracies or pricing errors may occasionally occur.

We reserve the right to correct such errors, update information or cancel orders if incorrect information has been displayed.


6. Orders

All orders placed through our website are subject to acceptance and availability.

We reserve the right to refuse, cancel or limit any order due to reasons including but not limited to:

  • Incorrect pricing or product information.
  • Product unavailability.
  • Payment verification failure.
  • Suspected fraudulent activity.
  • Violation of these Terms & Conditions.

7. Pricing

All prices displayed on the website are in Indian Rupees (INR).

Prices may change without prior notice. The final amount payable will be displayed during checkout before payment confirmation.

Applicable taxes, shipping charges and discounts will be calculated during checkout.


8. Payments

We support multiple secure payment methods including:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (where available)

All online payments are processed through authorized payment gateway providers. We do not store your complete payment card information.


9. Shipping & Delivery

Estimated delivery dates are provided for convenience only and may vary depending on product availability, courier service and delivery location.

  • Delivery timelines may vary by location.
  • Shipping charges may apply based on order value or destination.
  • Risk of loss passes to the customer upon successful delivery.
  • Customers should inspect the package before accepting delivery.

10. Order Cancellation

Orders may be cancelled only before they are shipped or processed, subject to our Cancellation Policy.

Once an order has been shipped, cancellation may no longer be possible.

Approved refunds, if applicable, will be processed according to our Refund Policy.


11. Return, Replacement & Refund

Returns, replacements and refunds are governed by our Return Policy and Refund Policy.

Eligibility depends on factors including:

  • Product category.
  • Return window.
  • Product condition.
  • Proof of purchase.
  • Inspection after return.

Certain products may not be eligible for return due to hygiene, customization or manufacturer restrictions.


12. Warranty & Protection Plans

Manufacturer warranty, extended warranty and Protection Plans are governed by their respective terms and conditions.

Coverage, exclusions, claim procedures and validity periods are available on the corresponding product and Protection Plan pages.

Claims may be rejected in cases of accidental damage, misuse, unauthorized repair or circumstances excluded under the applicable plan.


13. User Responsibilities

While using our website, you agree to:

  • Provide accurate and complete information.
  • Maintain the confidentiality of your login credentials.
  • Use the website only for lawful purposes.
  • Not misuse or interfere with the website or its services.
  • Immediately report any unauthorized access to your account.

14. Intellectual Property

All content available on this website including text, images, graphics, logos, icons, software, source code, trademarks, designs and other materials are the property of Hrishav Infotech or its respective owners and are protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, modify or commercially exploit any content without prior written permission.


15. Limitation of Liability

To the maximum extent permitted by law, Hrishav Infotech shall not be liable for any indirect, incidental, consequential, special or punitive damages arising from the use of our website, products or services.

Our total liability, if any, shall not exceed the amount paid by the customer for the specific order giving rise to the claim.


16. Indemnification

You agree to indemnify and hold harmless Hrishav Infotech, its directors, employees, affiliates and partners from any claims, damages, liabilities, losses or expenses arising from your misuse of the website, violation of these Terms & Conditions or infringement of any third-party rights.


17. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts having jurisdiction over the registered office of Hrishav Infotech.


18. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Any changes will become effective immediately after being published on this page. Continued use of the website after such changes constitutes acceptance of the revised Terms & Conditions.


19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

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